privacy policy

 
 

Privacy Policy
XZONE LLC

Effective Date: [Insert Date]

XZONE LLC (“XZONE,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our trampoline park, website, sign up for our newsletter, participate in promotions, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address (if provided)

  • Date of birth (for birthday promotions)

Usage Information

  • Website usage data

  • Device and browser information

  • IP address

  • Pages visited on our website

Communication Information

  • Messages you send us through forms, email, or SMS

  • Responses to promotions, surveys, or marketing messages

2. How We Use Your Information

We may use the information we collect to:

  • Send newsletters, promotions, and updates

  • Provide customer support

  • Process registrations or event bookings

  • Improve our website and services

  • Notify you about special offers, promotions, or events

  • Comply with legal obligations

3. SMS and Marketing Communications

If you provide your phone number and opt in to receive text messages, you may receive promotional or informational SMS messages from XZONE LLC.

  • Message frequency may vary

  • Message and data rates may apply

  • You may opt out at any time by replying STOP

  • For help, reply HELP

Your consent to receive SMS messages is not a condition of purchase.

4. Email Communications

If you subscribe to our newsletter or marketing emails, we may send you updates, promotions, and announcements. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

5. How We Share Your Information

XZONE LLC does not sell or rent your personal information.

We may share your information with trusted service providers who help us operate our business, such as:

  • Email marketing platforms

  • SMS communication services

  • Website hosting providers

  • Payment processors

These providers are only allowed to use your information to perform services on our behalf.

We may also disclose information when required by law or to protect our rights.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure.

7. Children's Privacy

Our services may be used by families and children visiting our trampoline park. We do not knowingly collect personal information directly from children under the age of 13 without parental consent. Any information related to minors should be submitted by a parent or legal guardian.

8. Third-Party Links

Our website or promotions may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this policy. Continued use of our services indicates acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

XZONE LLC
Email: help@xzonekidsep.com
Phone: (915) 600-5238
Address: 2290 Joe Battle Blvd El Paso, Texas 79938

By using our services, visiting our trampoline park, or subscribing to our communications, you acknowledge that you have read and understood this Privacy Policy.